To Craven Holmes
I am writing this letter to show my gratitude for the service we received from your company during the sale of our property. We found everything to our satisfaction, from the initial valuation appointment right through to completion. Tracey Wrigglesworth gave us a faultless display of her skills going far above and beyond what was expected of her. She acted professionally at all times constantly keeping us well informed of any developments. This sale was not an easy one. It had its fair share of complications but Tracey kept smiling and positive finding solutions and keeping things moving. We never had a problem contacting her even at unsociable times.
I would like to send thanks from myself and my fellow executor Enid Greenwood for her services, kindness and professionalism in dealing with the sale of the estate.
It was a absolute pleasure to do business with Tracey and your firm. I would certainly recommend you to others as we found the service to be second to none.
Many many thanks again for everything
Thanks again for your help and support in my purchase of 33 Manor Road. As I said at my first visit it was refreshing to see honest recognisable photographs and description of the property. I had looked at so many properties over at least 3 months and been very disappointed when the fish eye/wide angle lens photos seemed to me to be misleading and immediately put me into a negative mind set before even inspecting internally. So thanks again for your help and honest support.
My brother doesn’t often come up trumps but putting me in touch with you was a lifesaver.
When my mum died i had no idea how to deal with her house sale and a bit daunted at the prospect. You were there more as a friend than an agent advising me all the way with no pressure at all. Even suggesting a cleaning team before the house went up for sale was a huge weight off my mind and something i’d never have thought of. They did a splendid job.
I don’t think it was luck that you got a buyer within the first week – just a very professional organisation with the personal touch and i thank you – I don’t think i’d have got through the whole process without your help. It took longer than expected for the house sale to go through due to paperwork the solicitors were dealing with but at no time did i feel pressured. Just a friendly, reassuring voice and the end of the phone.
What can i say – professional, friendly, patient and supportive. All these things helped me through a very sad and difficult time. Thank you for being there.
Carole Askew (Mrs)